S-40.1, r. 1 - Regulation under the Act respecting the Québec correctional system

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66. The time limits in this Chapter may be extended with the inmate’s consent.
If a complaint is related to an emergency in which the inmate’s life is in danger, the person dealing with the complaint must reply as soon as possible.
In the case of a collective complaint, only one case is examined and only one reply with reasons is given to all the complainants.
O.C. 5-2007, s. 66.